At The Learning Match we want to ensure you feel safe and comfortable connecting with educators on our website. Here are some tips for communicating with educators on our website:

 

  • Protect Your Personal Information: Never share personal information, such as your social security number, home or work address, or details about your family or children with people you don’t know. If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children’s names, where they go to school, or their ages or genders.
  • Stay on the Platform: Keep conversations on The Learning Match platform while you’re getting to know educators. Users with bad intentions often try to move the conversation to text, messaging apps, email, or phone right away.
  • Report All Suspicious and Offensive Behavior: Block and report anyone that violates our terms. Here are some examples of violations:
    • Fraudulent profiles
    • Spam or solicitation including links to commercial websites or attempts to sell products or services
    • Requests for money or donations
    • Harassment, threats, and offensive messages

You can report any concerns about suspicious behavior from any profile page messaging window or here (link to contact us page).

Protect Your Account: Be sure to pick a strong password, and always be careful when logging into your account from a public or shared computer. The Learning Match will never send you an email ASKING for your username and password information — if you receive an email asking for account information, report it immediately.

Ask educators to elaborate on their experience. Through The Learning Match you have access to educators resumes. Be sure to review and use that resume to conduct your interview. You could also request references.

Ask for an online meeting before you meet in-person. When you do decide to meet with the educator in-person, please be sure to pick a location that is comfortable with everyone.

Protect your Children: Do not put your children on camera or have your children meet the educators in person until you’ve already adequately screened them.

Consider conducting a background check on your educator before hiring them.